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Thank you for contacting VOI Training. We appreciate your interest in our training courses.

Ask us how we can help you or your company with your training needs. 

1280 Ruffels Road
Parksville, BC, V9P 2B6
Canada

(250) 739-9617

Applied environmental and natural resource training. Our industry-leading and recognized practitioner certificate training courses include Erosion and Sediment Control Practitioner (ESCP™), Environmental Monitoring for Construction Projects Practitioner (EMCPP™), and Environmental Field Procedures Practitioner (EFPP™).

Terms & Conditions

Course Fee

Course fee is payable when you register for a training course. Fee payment confirms your registration and secures your seat in the course. Course fee includes:

  • A copy of the relevant course manual.

  • A certificate of successful course completion (if attendance and evaluation requirements are met).

Course fee does not include:

  • Your personal costs for travel, accommodations and meals associated with attending the course.

  • Course equipment and supplies listed for the relevant course.

Course Confirmation and Cancellation

  • Our WEBINAR-based training courses have minimum enrollment requirements. We work very hard to fill our courses; however, sometimes minimum enrollment requirements are not met. When this occurs:

    • No course fee transaction will occur. Course fee transactions are not completed until the training course is confirmed i.e. minimum enrollment requirements have been met. Thank you for your understanding - this policy saves many headaches if training courses have to be cancelled.

    • If the course fee transaction has occurred, you can either receive a full refund; or, have the course fee transferred to another intake of the training course or to another training course.

Course Withdrawals

We understand circumstances change and you may need to withdraw from a training course. Please understand that we try to accommodate your wishes to the best of our ability. However, we also have to commit to and incur costs based on confirmed registrations. Our refund policy is:

  • As course payments are not processed until 14 days prior to the course start date, no payment will be processed for course withdrawals more than 14 days prior to the scheduled training course start date.

  • A 50% refund if course withdrawal occurs between 7 and 14 days prior to the scheduled training course start date.

  • A 0% refund if course withdrawal occurs less than 7 days prior to the scheduled training course start date.

  • In all instances of a 0% or 50% refund situation, arrangements can be made to transfer course fees to another intake of the training course or to another training course.

    • VOI Training Group reserves the right to refund course fees at a higher refund rate. If original payment was by credit card, the maximum refund may be the course registration fee minus a card payment and refund processing fee of $50.

  • Please see special Terms and Conditions for WEBINAR Practitioner Certificate Course Packages (below).

NSF (Non-sufficient Funds) Cheques

A $50 fee will be charged for all NSF cheques.

webinar practitioner Certificate COURSE package - FEES and conditions

  • Fees

    • Combine any 2 scheduled WEBINAR course sessions into a Practitioner Certificate Course Package and save $200 compared to single course fees.

    • Combine any 3 scheduled WEBINAR course sessions into a Practitioner Certificate Course Package and save $400 compared to single course fees.

    • Combine any 4 scheduled WEBINAR course sessions into a Practitioner Certificate Course Package and save $600 compared to single course fees.

  • conditions

    • Registrants must register for all desired Practitioner Certificate Course sessions as a single registration.

    • Practitioner Certificate Course Packages cannot be shared between individuals.

    • Registrants are limited to WEBINAR Practitioner Certificate course sessions listed on VOI Training Group’s website at the time of registration. Registration for other course sessions after completion of a course session does not qualify for the course package cost saving.

    • Payment will be processed for the complete course package registration prior to the start of the first course package session.

    • Please see our registration and payment Terms and Conditions. In addition, at VOI’s discretion, refunds may be issued if you are unable to attend all course package sessions you have registered for. Refunds will be pro-rated in that the first course will be valued at $850 (+GST), and the second, third and fourth courses at $650 (+GST).